Please follow the steps in this guide to delete your Endomondo profile and the user data you've shared with Endomondo. You can either do so via the app or the website.
- Via the app:
If you've accepted the latest version of Endomondo's Terms and Conditions of Use
If you haven't accepted the latest version of Endomondo's Terms and Conditions of Use
If you've accepted our Terms and Conditions of Use:
- Open your Endomondo app (iOS or Android - app version 18.6.1 or higher).
- Go to "Settings" -> "Privacy" -> "Delete account".
- Choose a reason for why you want to delete your Endomondo profile and click "Continue".
- Click "Delete my account".
- You will now receive an email on the email address associated with your profile with a confirmation of your account deletion request.
- After 7 days you'll receive a new email confirming that your user data have been deleted from our servers.
If you haven't accepted our Terms and Conditions of Use:
- Open your Endomondo app (iOS or Android - app version 18.6.1 or higher).
- Confirm your "age" and "residence".
- On the "We've updated our terms and privacy policy" page click the "Help" button in the upper right corner of the screen.
- Go to "Delete account".
- Click "Delete my account".
- You will now receive an email on the email address associated with your profile with a confirmation of your account deletion request.
- After 7 days you'll receive a new email confirming that your user data have been deleted from our servers.
- Via the website:
- Go to your account settings using this link: https://www.endomondo.com/settings/account
- Click on “Delete Account” in the lower right corner.
- Choose one of the provided reasons for deleting your account and click on “Continue”.
- On the next page, click on the red button “Delete my account.
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If you've also requested to download your user data, the deletion process will be initiated after the download request has been processed.
Please note that if you log in to your account within the next 7 days, your deletion request will be cancelled.
If you have a Premium subscription - please read this!
If you had upgraded to Premium through our website, we've already gone ahead and cancelled your membership. However, if you went Premium through the Endomondo app (via in-app purchase on Android or iOS), you will need to cancel your membership by following the steps here.