- Treadmill, Indoor Cycling, Swimming or Elliptical Training
- Fix route after incorrect tracking
- Accidentally deleted workout
- Merge two workouts (if app crashed in the middle of a workout)
- Turn GPS on in the phone
- Google Maps can find my location but Endomondo can’t
- I cannot get a GPS fix or it takes a long time
- Distance vary on same route/is different to my friends’ phone
- GPS influence on the battery life of the phone
- Cost of using Endomondo abroad/on vacation
- ‘Low Power Mode’ influence on GPS accuracy
- Average speed is too low on my workout
- Max speed is too high on workout
- Total ascent/descent - calculation method
- Total ascent/descent - accuracy
If your distance is not being tracked, it is probably due to a GPS problem. Unfortunately, we cannot control the GPS signal and we are aware that sometimes it takes a while to get a signal. Many phones have trouble getting a GPS signal indoors, so it often helps to go outside. High buildings and poor weather conditions can result in unstable GPS coverage. If the problem persists, check your GPS settings in the phone, as described below, and reboot your phone afterwards.
Treadmill, Indoor Cycling, Swimming or Elliptical Training
Please note that if you're using one of the above sports, the app cannot track your distance because you're physically remaining in the same place. If you are using one of these sports, you can add the workout manually by going to "History" and tapping the Enter New Workout button. You can then enter the workout details from the computer on the treadmill.
If you are using a HRM and would like to keep track of your heart-rate you will of course need to track live during the workout. In that case you can manually input the distance afterwards by going to www.endomondo.com, browse to the relevant workout, click on the arrow icon on the upper right corner of the map and click on "Edit" to enter the distance. We do plan to add the option to disable GPS for these sports in the future.
Fix route after incorrect tracking
At the moment we don't have a feature to edit the workout directly on the workout map. The first thing you can do to try to fix the workout is to export and import the workout:
Go to the Workout > More Options > Export it to a .tcx file > go to "New Workout" > Import from file > import the file you just exported. That will make the server recalculate the available raw-data.
- Go to www.endomondo.com and sign in with your Endomondo credentials
- Access the workout in question, click ⬇︎ next to the Twitter icon above the upper right hand corner of the map > Create Route.
- Name the route and click 'Save' (thus you mark it as a route). We recommend to save it as 'Private' so it is easier to find later on.
- Click 'Edit' above the map (make sure you are on the Route, not the Workout).
- Adjust the track points using the instructions on the right-hand side and click 'Save'.
- In the green menu bar select 'New Workout' and choose 'Select route for new workout'
- Go to “My Routes”
- Select the route you just corrected and click “Select Route” above the upper right hand corner of the map.
- Enter the title (optional), start time and duration and click 'Save'.
- Go to the original workout, hit “Edit” and check the box that says “exclude from statistics”. That will make sure that your stats are not messed up.
Please note that this workaround will mean that there will be no lap times in the new workout.
Unfortunately there is no way of restoring the workout exactly, if it has been deleted.
You can however go to www.endomondo.com -> New Workout -> Draw Route on Map. After you have drawn your workout, you can enter details such as sport, time and notes.
Using this method, you will unfortunately not get lap times, but the workout will be included in your statistics and any challenges you might be participating in.
Merge two workouts (if app crashed in the middle of a workout)
If you experience the app crashing in the middle of your workout and you started a new workout for the rest of the track, you can merge the two workouts.
- Go to www.endomondo.com and log in with your Endomondo credentials.
- Hit Training in the green menu bar.
- Go to History
- Mark the workouts you want to merge
- Hit Merge above the history list.
- You will be asked to choose between two options: Make private and exclude from statistics and Delete permanently
- Only choose the Delete permanently option if you’re absolutely certain you don’t need the original workouts afterwards. The workouts cannot be recreated if you choose this option.
- Choose the option that suits you the best and hit merge
- You’re done!
Turn on GPS on the phone
On Android phones you need to make sure that Location services are enabled in the settings. Settings > Location > Enable GPS satellites and Wireless networks/Google Location Services.
Go to Settings > Privacy > Location Services. Location Services (i.e. GPS) in general has to be set to "On" and it must be enabled for Endomondo as well. Often Location Services is disabled for third party apps like ours. By tapping on Location Services you can individually choose which apps have GPS enabled, be sure GPS is on for Endomondo.
Go to Options > Advanced Options > GPS (it could also be: Options > Device > Location Settings) and try to check the settings, GPS Data Source = Device GPS, GPS Service = Location ON, Location Aiding = Enabled (sometimes it helps to disable Location Aiding). You can also try to refresh your GPS position. When in GPS settings, press the BB/Menu button and choose Refresh GPS. Your phone will now refresh the satellite positions and provide you with your current position (latitude and longitude).
If it does not work, try it again somewhere else where there might be a better chance to get a satellite signal. If it does work but your GPS still doesn’t work in the Endomondo app, check your network connection settings.
Go to Settings > select Location > and make sure Location services is On.
Each platform has many different phones so GPS settings could be in another spot other than what is described above. For more details about GPS on your phone, please see the user manual for your phone.
Google Maps can find my location but Endomondo can’t
Endomondo app requires GPS data. Your position will be located by Google Maps even if you turn off GPS – simply based on signal from cellular towers, if you have enabled WiFi or Data Connection. The location data acquired this way is however, not sufficient for tracking with the Endomondo app.
Double check in your phone settings if you have GPS turned on. Try to stay still while waiting for a lock. Turning the data connection on also helps to get a GPS fix faster (mobile network position info is helping to locate you).
Another option that can interfere with the distance is the Auto-Pause feature. If you use auto-pause then the distance will vary more, due to the many pauses. The application needs a few seconds to detect that you are not moving and when you are moving again, which can cut off a few meters every time there is a pause.
If you can't get a GPS fix on the iPhone, the following has been know to work.
- Go to Phone Settings > General > Reset > Reset Location & Privacy
- Phone Settings > General > Reset > Reset Network Settings
Please note that by doing this saved network VPN's will be removed.
Android phones use what is called Assisted GPS (AGPS) to determine your location. AGPS uses not only GPS satellites but also nearby cell towers and Wi-Fi networks to lock onto your phone. You want to make sure you have this feature enabled on your phone. To do so, head to Settings > Location & Security and make sure both "Use Wireless Networks and "Use GPS Satellites are checked. By default, your phone only uses GPS satellites, so adding wireless networks should help quite a bit.
If you still cannot get a fix, try to take one of these steps: Reboot the phone, carry out a 'battery pull', or reinstall the app and sign back in.
Android GPS Toolbox
If you're still having trouble, head to Google Play Store and download GPS Status & Toolbox. Essentially, this app lets you flush and re-download your AGPS data, which can help re-acquire the correct satellites. So here's what you need to do:
- Download GPS Status & Toolbox.
- Launch GPS Status & Toolbox, and make sure you have an active data connection.
- You'll see a compass and some other stats. Hit the menu button and then Tools.
- Press on "Manage A-GPS State"
- Click on "Reset" to clear your phone’s GPS data cache.
- Repeat the process but this time press on "Download" instead of "Reset". When it's done, exit the app.
- Go back to Endomondo and try to get a lock. You should find that it's quicker than before.
Distance vary on same route/is different to my friends’ phone
The GPS hardware in the phones can differ from phone to phone. Some phones are better at picking up the satellite signals and pinpointing the actual position and are therefore, more accurate than others. It is always possible that wrong track points will be picked up by the phone. To minimize the error margin, we filter all track points to remove as many errors as possible. In general, distance tracked by GPS should only vary within 0-2% if there is a good satellite signal.
GPS influence on the battery life of the phone
The battery consumption varies a lot from phone to phone and it depends on how many other applications and services you are using at the same time. For instance, it often helps significantly to turn off Bluetooth, WiFi and other services if you are not using them.
Most new phones can track with the GPS on for 4-6 hours before recharging, whereas the best phones can track for up to 12 hours before recharging. A battery that has been used a lot will often drain faster, so it might help to get a new battery.
If you’re a Premium member on Android, iPhone and BlackBerry 10 you can use Low Power Mode. You can read more about low power mode here.
You can safely use Endomondo to track your workouts while you are on vacation abroad. Just remember to put your phone in "flight mode". Endomondo does not need an active data connection to track your workouts - only connection to the GPS. You can then open Endomondo once you are back in the wifi coverage of the hotel, to upload the workout.
Please note that features such as pep talks and live tracking won't work when data connection is off.
‘Low Power Mode’ influence on GPS accuracy
GPS accuracy is the same regardless if the feature “Low Power Mode” is enabled or disabled. Actual battery saved on Low Power Mode may vary from phone to phone. However, the data is uploaded to the website a lot less often. Low Power Mode is only available on Android, iPhone and BlackBerry.
Average speed is too low on my workout
If your average speed is lower than it should be on the Workout Summary, it can be because you forgot to stop the Endomondo Tracker correctly after a workout or that it was registered wrong. You can correct this at www.endomondo.com. Click “Training” in the green menu bar, find the faulty workout in the calendar and hit the “Edit” button above the upper right hand corner of the map. Enter the correct time for the workout and hit “Save”. After editing/deleting a workout your average speed will be recalculated.
Max speed is too high on workout
The max speed shown is too high on my workout details, but on the graph it looks alright, why is this?
The speed is calculated from the track points we collect through the GPS. But since GPS is not 100 % accurate it can pick up track points that are a bit off. This will mean that the GPS thinks you have moved farther than you have, which results in a higher max speed.
We try to filter out these track points to get a more accurate route and speed, but this is not always possible. The max speed can look very high sometimes, but the average speed should still be correct as the max speed error is only in accordance with one track point.
On the workout graph we are able to smooth out some of the speed peaks, but this does not apply for the max speed reading in the workout detail box.
The way the graph points are generated is different from the way the Max Speed is calculated (in the box on the left-hand side of the map), so there could be some discrepancies between these two figures.
Total ascended/descended elevation - calculation method
To calculate the total ascended and descended elevation we sum up all the ascents and descents the GPS picks up while tracking.
The Altitude field on the Workout shows the minimum and maximum altitude for your workout.
The Elevation field shows the total ascended and descended elevation during the workout.
If during a workout you ascend 100 meters, then descend 50 meter, then ascend another 40 meters and finished with a 25 meter descend. Then your total ascend = 140 meters and your total descend = 75 meters.
Ascended and descended elevation is calculated for all sports where we have elevation data. Manually entered workouts, such as workouts that have been drawn, will not include elevation data.
Due to GPS errors we try to filter out any fast occurring changes that seem unlikely, but this can also result in an underestimation of the elevation ascended/descended. We will continuously work on improving this as GPS devices become more accurate.
Total ascended/descended elevation - accuracy
We know that GPS based altitude/elevation can be inaccurate, but we are looking into getting more accurate map based data.
As long as we only have GPS data it is expected that the altitude can be inaccurate by about +/- 25 meters / 80 feet at each track point.